Issue(s): Vinyl cutter loses communication with the software. Software closes down when computer wakes up from sleep mode.
Causes: Microsoft Windows sleep mode turns off USB ports.
Fix: 1.) Go into the Control Panel of Windows --> Power Options and check the sleep mode setting. 2.) Click on Change Advanced Power Settings. 3.) USB Settings --> USB Selective Suspend Setting --> Change to Disabled. This will prevent the USB ports from turning off
Another good tip is to fully exit the Stone Cut Pro software before putting the computer to sleep. Also, you can simply restart Stone Cut Pro and that will refresh the settings in Stone Cut Pro if they were affected by the Windows power options.